Online dispute resolution
The European Commission provides a platform for the online resolution of disputes at http://ec.europa.eu/consumers/odr/ . Consumers may use this platform to settle their disputes. The operator of this website is not obliged and also not prepared to participate in dispute resolution proceedings before a consumer dispute resolution body.
Ann-Christin Schlaug - Managing director
T: +49-2605-3077
Mail schreiben
Markus Wick - Managing director, chef de cuisine
T: +49-2605-3077
Mail schreiben
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Translation: Ruth Chitty, Rapid Communication